How Ansel Replaced Traditional Offerings to Simplify Claims

The Ansel team worked with a Texas-based employer in the construction industry to offer a new supplemental health plan to their employees. 

The Challenge

A construction company based in Texas with 500+ employees offered traditional voluntary benefits to their employees— including critical illness and accident insurance. However, the complicated claims process, frequent denials, and extended waiting periods left many employees feeling frustrated and unable to experience the value of their coverage. To address this, the company sought a simplified solution that would provide a wider range of coverage and allow employees to access benefits without the need to file claims.

The Solution

During an educational webinar, the broker discovered Ansel— a modern supplemental health insurance offering that covers 13,000 illnesses and injuries, protecting employees from the financial strain of unexpected health issues. Additionally, what truly set Ansel apart was its ability to enable medical claims integration. With medical claims integration, this employer would be able to have their group’s medical claims data sent directly from their third party administrator to Ansel. This would allow employees to receive benefits without having to file claims. 

In the end, Ansel replaced the existing two traditional offerings. A detailed enrollment plan was rolled out, resulting in 19% employee participation on a pure voluntary basis.

Keys to the Win

“For this employer, simplicity was the biggest draw to Ansel. It was important to them that their team could receive benefits without having to file claims, which reduced administrative strain internally.”  —Jolie Curneen, Regional Sales Director, Ansel

Wide-ranging coverage that fills in the gaps

Injuries and illnesses come in all shapes and sizes. Ansel is a plan that is built to be used. With over 13,000+ covered conditions across a wide spectrum (Moderate, Severe, and Catastrophic), employees have more reasons to file a claim, whether it’s for a cut with stitches or cancer.

Claims integration model makes employees lives easier

Even though we made it easy for members to file claims, we know that sometimes, when dealing with a health issue, filing a claim or worrying about receiving a benefit can be stressful. That’s why we can use medical claims data to determine whether members are eligible for Ansel benefits, and pay claims automatically so members can focus on their recovery.

Dedicated support every step of the way

When employees have questions, they should be able to get answers. Ansel’s member services team is there every step of the way to deliver dedicated support from enrollment and plan education to using their Ansel plan at claim time.

If you've got a group in mind that could benefit from our supplemental health solution, we'd love to talk to you. Get in touch and a member of our team will reach out within a business day.

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